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Payment RV on Call offers secure web and mobile payment options. Invoices include an online payment link to Wix.com secure native payment platform . Wix is RV on Call's web hosting service and all payments via the platform are PCI, ISO, and TLS compliant , incorporating the highest levels of cardholder data protection, network security, and financial encryption . Paypal A Paypal option is also provided in the Wix Payments link. Direct Paypal payments to RV on Call can be made at paypal.me/RVonCall Venmo RV on Call accepts payment from Venmo for customers preferring a mobile payment option. Direct Paypal payments to RV on Call can be made at @RVonCall. Zelle RV on Call also accepts payments via Zelle, which is a free money transfer service offered through many major banks. Zelle payments to RV on Call can be made at info@RVonCall.com RV on Call makes payment easy and takes your privacy seriously. Customers can utilize one of four web-based options regardless of whether the job is a standard service item booked in advance or a custom situation on short notice. A username and password is not required for check-out, and the highest level of information security is provided via our hosting provider, Wix.com . ​ Below is a summary of what you can expect from RV on Call with respect to rates, quotes, scheduling work, invoicing, and our web and mobile payment options. ​ Want more? See the FAQ for RV on Call more service details. You can also check out our Privacy Policies and Terms of Service . Flat Rate / Standard Service Standard services such as cleaning, inspections, preventative maintenance incorporate a flat rate structure, where the rate is guaranteed regardless of labor time. A quote will be generated in advance and include will include mileage, driving time, and sales tax, and a surcharge if the RV is over 30 feet. We invoice after work is performed. Please see the FAQ for more details regarding rates and quotes. Houly Rate / Custom Services Custom services such as diagnostics, repair, and installations incorporate an hourly rate structure. A quote will be generated in advance and we invoice after services are performed. The invoice will include the hourly rate plus parts, mileage, travel time, and sales tax. Please see the FAQ for more details regarding rates and quotes. We offer a free 15 minute diagnostics call and discounted in-person service visits for Durham locations. Contact us today to learn more about current discounts and offers! Wix Secure Online Payment Rates + Free Quotes Free quotes are generated for both standard and custom services if 48 hours of notice is given in advance of service date. ​ Quotes include costs for parts, labor, and mileage, and driving time, and are inclusive of any separate transaction fees charged by payment services. RV on Call's Terms of Service are included in each quote. Please see the FAQ for further discussion of rates and quotes. Scheduling with RV on Call As a part-time business RV on Call schedules work on nights and weekends. An online booking calendar will be available soon showing open booking slots. Until then please contact us to discuss availability and we will work to accommodate your schedule as best we can. We may need to schedule two visits depending on the requested work and necessary diagnosis, and in most cases we prefer advance communication to confirm the make/model of the RV, your location, and the service or issue you need help with. Please see the FAQ for more discussion of rates and whether two trips are needed to generate quotes. Invoicing + Payment A quote will be generated in advance for all services and we invoice after services are performed. RV on Call's quotes and invoices include costs for parts, labor, mileage, and travel time, and are inclusive of any separate transaction fees charged by payment service. Invoices include two direct payment options, either through Wix Secure online payment or Paypal (see more these options below). ​ Alternatively, customers can also choose to pay outside of Wix's native payment platform either through Venmo or Zelle. Invoices include complete instructions for all payments options.

News A timeline of noteworthy milestones for RV on Call. RV on Call is First Mobile RV Service in US to Receive Unity Blaze Credential March 7, 2024 In February, 2024, RV on Call became the first mobile RV service provider in the US to receive Unity Blaze certification with Black Folks Camp Too . Businesses that display the Unity Blaze campfire symbol pledge to treat everyone everywhere equally, and be welcoming to all regardless of race, age or gender. ​ Read more about it on our blog . RV on Call Voted 2023 Best Mobile RV Service in North and South Carolina January 21, 2024 RV on Call received the 2023 Southern States Business Award for Best Mobile RV Service Provider & Community in North and South Carolina. The award was issued by New World Report , a business news platform featuring stories and insights from businesses across the Americas. The Southern States Business Award was reported by RV Pro and RV News, two leading RV industry publications. ​ Read more about it on our blog . RV on Call Now Listed in Two Major Business Directories November 1, 2023 RV on Call now appears in the RV Industry Directory , a major national listing of prominent RV dealers, vendors, and service providers. The directory is published annually by RV Business , a leading RV industry publication (seen on pages 41 and 42, Certification and Inspection, and Education and Training categories) ​ In addition, RV on Call is now established with the Better Business Bureau of North Carolina and we are pursuing accreditation. RV on Call Voted 2022 Best Mobile RV Service in North Carolina October 21, 2022 RV on Call received the 2022 North Carolina Business Award for Best Mobile RV Services Company by New World Report . The annual award program honors businesses across North and South America in a variety of service sectors. The program expanded in 2022 to include the North Carolina Business Awards . RV on Call’s Best Mobile RV Service award was announced to the RV industry in an article by RV Pro October 19, 2022. RV Pro is a leading business-to-business publication for RV industry professionals featuring breaking news, interviews, emerging products and trends, and an e-newsletter. Read more about it on our blog. ​ ​ ​ ​ ​ ​ ​ RV News Feature April 29, 2022 RV News published an exclusive story reporting the recent launch of RV on Call and our range of services. RV News is the industry's oldest business-to-business trade magazine. Read more on our blog . ​ ​ ​ ​ ​ ​ ​ Planetizen Story March 22, 2022 Pete Sullivan has been an occasional contributor to Planetizen since 2014 . In his March 2022 post, Pete tells the story of mid-career change and how RV on Call came into existence during the COVID-19 pandemic. Founded in 2000, Planetizen is a public information exchange on the topics of urban planning, public policy, zoning, land development, and transportation. Today Planetizen reaches 90% of the U.S. urban planning community through news, editorial, job postings, online courses, books, and product sales. ​ ​ ​ ​ Our First Customer! April 8, 2022 A Durham resident called on March 21, 2022, requesting assistance with a broken awning arm. This blog post from April 2022 , describes the repair job and offers tips on how to how to prevent awning damage, dealing with busted awnings, and useful parts and accessories. ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ ​ RV on Call Flyer The one-pager below was our first leave-behind for RV on Call services. You may have spotted it on bulletin boards at RV parks around the Triangle in the Spring of 2022. Print size is 5"x 7". ​ ​ ​ ​ ​ ​ ​ ​ ​ ​

What We Do RV on Call is a direct service provider, information platform, and community. We offer mobile RV maintenance, inspections, cleaning, and instruction in Raleigh - Durham - Chapel Hill, North Carolina. ​ We are also a safe and supportive learning community, including an online forum with membership benefits and tips on local services. We also maintain a blog and publicly viewable listing of RVs and gear for sale. We focus on both hard and soft skills to help folks get more from their RV. Our Services and Passion RV on Call is a direct service provider, information platform, and community. We are North Carolina’s only hybrid RV community, meaning we offer a mix of both in person (mobile) and online services. Yes, we can fix and maintain your RV, but we are not only interested in keeping RVs running - our aim is to build community and make RV life more safe, efficient, and fun. ​ Let's face it: RVs are complex. Choosing the right one, knowing how to use it, keeping up with maintenance, all the care and feeding. But the physical aspect is only half the playbook. ​ At RV on Call we think of the RVing as having two main components: hard skills and soft skills. Hard skills are about managing the rig itself; soft skills are about managing yourself, your travel companions, and the journey . ​ We believe mastering both is critical to the RV experience, but most guidance in books and online skews toward hard skills. RV on Call is not your typical mobile RV service because we focus on a mix of both. ​ We like getting our hands dirty with RV repairs and maintenance, but are also fascinate by the RV industry and lifestyle . We love discovering tips, mods, hacks and planning tools related to the RV mindset + routine + planning. These soft skills cover attitude and expectations, packing checklists and physical modifications, travel routines and route plans, campground etiquette and communication techniques. ​ We are constantly training and researching to improve our techniques and recommendations. We share what we know, amplify the contributions of others, and promote discussion. Above all, we are customer-focused and welcoming. Discover our mobile RV services , learn about our membership plans , browse the forum and engage with other RVers, or enjoy articles on the blog . More details on everything can be found in the FAQ . All RVers have a perspective worth sharing. We invite you to explore our site, join the conversation , and get more from your RV. ​ The Need for Mobile RV Services In 2020 RVs were having a moment. The COVID-19 pandemic added fuel to an already-expanding industry, and rental services like Outdoorsy and RV Share allow tentative owners chance to try before they buy. ​ According to the Recreational Vehicle Industry Association (RVIA) Survey of Manufacturers , 55,014 units were sold in September 2021, an increase of 32% compared to September 2020, setting a new all-time high for the number of RVs shipped in any previous month and quarter. ​ A record number of rigs are on the road and owners can now manage units with the ease of an AirBnB. Despite its remarkable the growth (or perhaps because of it) of RV industry suffers from a languishing support sector. In his article, The State of RV Repairs (11/30/21), Marc Bennett described six reasons why it is so hard to get into an RV Repair Shop, citing supply and demand, the nature of RVs themselves (rolling earthquakes), and the shortage of RV technicians. In Episode 262 of The RV Podcast (2019), Mike and Jennifer Wendland discussed the causes and potential solutions for addressing the 21-day delay to get an RV repaired at an RV dealership or service center. And that was pre-COVID. Highly skilled RV repair technicians cannot keep up with demand. RV repair shops charge high hourly rates for premium services. So where does that leave the rest of us that just need help with routine tasks? You wouldn’t hire a contractor to maintain your yard, so why go to an RV shop for general upkeep? ​ RVing is fun, but let’s face it: a house on wheels requires constant attention, and moving thousands of pounds of weight down the highway is serious business. The joy of RVing is the journey as much as the destination. Some call it a chore-cation, but RVers know that the more love you give your rig the more it loves you back. ​ But life gets busy some times. Does that mean you should you still take those trips? Yes, but we shouldn't neglect our rigs. It’s almost like the RV industry needs the equivalent of a property manager. This is how RV on Call was born. Some folks might need help because they are new. Some folks might just not have the extra time to do the job. Some folks might just not want to deal with the aftermath of the trip. ​ RV on Call exists to support busy RVers juggling work and family and play time, or those who are frequently renting their units to others and don't have time to handle the clean-up and turnover themselves. Whether it's fixing your RV or teaching you how to use it, we are here to help you get more from your RV. Voted Best Mobile RV Service in North Carolina RV on Call received the 2022 North Carolina Business Award for Best Mobile RV Services Company by New World Report and was featured in the RV Pro trade journal . ​ Read more about it on our blog . In addition to direct services, RV on Call is a safe and supportive learning community, including an online forum with membership benefits and tips on local services. We also maintain a blog and publicly viewable listing of RVs and gear for sale. We focus on both hard and soft skills to help folks get more from their RV. ​ Join the RV on Call Community Join our free Triangle RV online community via link below. There’s an RV discussion forum and members get access to useful RV resources like our comprehensive RV media guide, an ever-expanding list of RV books, films, web sites, and podcasts showcasing the best of the RV world. ​ ​ ​ Join Now Service finder

In February, 2024, RV on Call became the first mobile RV service provider in the US to receive Unity Blaze certification with Black Folks Camp Too. Businesses that display the Unity Blaze campfire symbol pledge to Invite and Welcome folks regardless of their race, age, gender or abilities. Contents About the Unity Blaze Credential Black Folks Camp Too Mission and History RV on Call's Commitment to All Customers About the Unity Blaze Credential Based in Western North Carolina, Black Folks Camp Too offers various products and services that promote inclusivity within the outdoor industry. One of its main services is the Unity Blaze Academy, a self-paced learning platform offering comprehensive courses that help businesses and their staff develop knowledge and skills around equity and inclusion. The company also maintains a related map on its website of Unity Blaze Certified Partners, where people can discover businesses and organizations that have received the Unity Blaze credential and are committed to creating a welcoming and inviting atmosphere. The map includes 10 categories including campgrounds, manufacturers, RV dealers, and outdoor retailers. As reported in RV Pro (March 4, 2024) and RV News (March 5, 2024), RV on Call has become the first mobile RV service to join the “RV Partners” category, expanding the Unity Blaze program to a new partner within the outdoor industry. Black Folks Camp Too Mission and History The mission of Black Folks Camp Too is to change the world one campfire at a time, by inviting and welcoming more folks to camp and enjoy the outdoor industry and lifestyle. Black Folks Camp Too was founded in 2015 by Earl B. Hunter Jr. Mr. Hunter is an experienced business leader across multiple industries, and has been widely recognized for his ebullient personality, hard work ethic and non-traditional approach to building relationships and closing deals. The idea for Black Folks Camp Too came to Earl while serving as Vice President of Sales for Sylvansport, one of the world’s most innovative outdoor industry companies. In 2015 he and his son traveled and camped across the US and Canada for three months, visiting 49 campgrounds throughout 20 states and provinces. However, they only saw one other black family camping along that journey. He became inspired to break down barriers to the outdoor lifestyle and create more inclusive communities and stronger relationships, and Black Folks Camp Too was born. RV on Call's Commitment to All Customers I had the pleasure of attending one of Earl’s talks at the Raleigh RV show in 2023. He spoke very clearly to the misperceptions many people have about why people of color have lower rates of participation in the outdoors, and did so in a moving, honest, and beautiful way. Earl has an incredible ability to make a very difficult subject entertaining and enlightening. He avoids loading his approach with any finger-pointing or shaming, and instead pulls his audience in to his story, which is both personal and generational, and shared amongst many people of color. His sincere approach helps the audience remain engaged and hopefully inspires meaningful change to everyone in the outdoor industry fortunate enough to hear his message. After his talk I went to the Black Folks Camp Too booth and Earl and I spoke for about 20 minutes. While we talked I appreciated that he was not trying to give a fast sales pitch or convince me to enroll in the Unity Blaze program (his talk accomplished that). Instead, he was genuinely interested in hearing about my new business called RV on Call, and he provided some helpful words of encouragement. The North Carolina Triangle is a diverse region, and RV on Call customers come from a broad array of backgrounds and ethnicities. Moreover, learning to RV can be overwhelming, with so much to know about RV trip planning, safety and maintenance procedures, and essential vs elective products and accessories. The learning curve for new RVers can be downright intimidating. Since Day 1, the goal with RV on Call has been to reduce any barriers people may encounter with RVing and aim to create a safe and supportive learning community - one where all RVers feel invited and welcome, regardless of skill level, ethnicity, background, or political views. Certifying with Black Folks Camp Too helps reinforce this philosophy and we now display the Unity Blaze with pride. ****** Enjoy the read? There's more for you at RV on Call - join our Community! We maintain an RV discussion forum and a library of premium digital products. Members also get discounts on RV parts and supplies. Explore membership benefits and sign up today! You can also join our mailing list to receive future blog posts and service updates.

Our team is thrilled to share two exciting announcements: 1) We recently partnered with a second highly-skilled mobile RV service contractor in the Triangle, and 2) RV on Call was named Best Mobile RV Service Provider & Community in North and South Carolina in 2023! Contents Welcome to our Newest Mobile RV Service Contractor About Our Amazing Contractors RV on Call Receives 2023 Southern States Business Award New Listings for RV on Call Welcome to our Newest Mobile RV Service Contractor RV on Call is pleased to welcome Hayden, our newest mobile RV service contractor! Hayden is friendly and dependable, and looks forward to helping customers across Central North Carolina with a variety of RV repair and technical service needs. Hayden has over six years RV technician experience, including a role as Assistant Shop Manager at a North Carolina RV dealership. He is able to perform most RV repairs and his specialties include electrical diagnostics and plumbing. Hayden's journey into RVing began in 2016 after embarking on a four-month cross-country adventure in his own RV. This experience ignited a deep passion for RVs and travel and he is excited to help other RVers solve tricky problems and get back on the road. Hayden has lived in North Carolina for over 30 years - he currently lives in Pittsboro with his wife and yellow lab. With Hayden's unique skillset and Chatham County location, RV on Call continues to expand its service capacity and offer more competitive pricing for customers west of Wake County. Technician Mike Stilley is still with us and primarily serving customers east of Wake County. About Our Amazing Contractors RV on Call's passionate, knowledgeable, and dedicated contractors are rigorously vetted. This includes a four-step screening and evaluation process, skills test, work history confirmation, three professional reference checks, and background check through ClearChecks, a leading independent background check company that performs comprehensive reviews of local and federal criminal records and driving history. RV on Call Receives 2023 Southern States Business Award We are pleased to accounce RV on Call received the 2023 Southern States Business Award for Best Mobile RV Service Provider & Community in North and South Carolina. The award was issued by New World Report, a business news platform featuring stories and insights from businesses across the Americas. This is the second year in a row RV on Call has been recognized for outstanding service in the RV industry, and these acheivements would not be possible without the fantastic work of our contractors. We are grateful for their passion, dedication, and expertise. The Southern States Business Award was reported by RV Pro and RV News, two leading RV industry publications. New Listings for RV on Call RV on Call now appears in the RV Industry Directory, a major national listing of prominent RV dealers, vendors, and service providers. The directory is published annually by RV Business, a leading RV industry publication (seen on pages 41 and 42, Certification and Inspection, and Education and Training categories). In addition, RV on Call is now established with the Better Business Bureau of North Carolina and we are pursuing accreditation. ***** Enjoy the read? There's more for you at RV on Call - join our Community! We maintain an RV discussion forum and a library of premium digital products. Members also get discounts on RV parts and supplies. Explore membership benefits and sign up today! You can also join our mailing list to receive future blog posts and service updates.

Early Fall is approaching - that means less scorching heat and fewer crowds, and yet the weather is still great, the water is warm, and the days are long enough. In short: Let's go RVing! Try these RV trip planning tips - planning is a critical RV soft skill that will help make your trip safe and efficient and avoid bumps in the road. Contents 1. Choose Your Destination 2. Make a Plan that Fits Your Budget 3. Plan an RV-Friendly Route 4. Follow the 2-2-2-2 Rule 5. Be Flexible Choose Your Trip Destination The first step to creating a well-planned trip is to choose your destination well in advance. Do some research and find RV-friendly places to stay. When you’re choosing where to stay, make sure the campsite or park has the amenities you’re looking for, which may include things like clean restrooms and outdoor features you want to check out. Book your campsite in advance so that you know you have a place to stay and make note of the cancellation policy terms. Make a Plan that Fits Your Budget When you’re planning your trip, consider your budget. The RV lifestyle can add up quickly, with the costs of food, gas, campsites, and vehicle maintenance. Write out your budget for your trip, calculate how much gas money you will need, and allow some extra funds for miscellaneous expenses that come up. Plan an RV Friendly Route Once you decide on your destination, you can book your route. Plan a route that includes places where you can camp your RV, and make sure you research any low clearance restrictions for bridges and tunnels, plan your gas stops, and be aware of any steep grades that you may want to avoid. Follow the 2-2-2-2 Rule Some people refer to the 2-2-2 rule of the RV lifestyle, but we like to say the 2-2-2-2 rule and offer room to modify it to the 3-3-3-3. This rule helps you with planning your trip and means: Stop for breaks every 2 hours. Limit driving distance to 200 miles per day. Arrive at your destination by 2 pm. Stay for at least 2 days. If you have more stamina or are planning a longer trip, try following this rule with 3 - and 300 for the second point - instead of 2. Be Flexible When you’re planning your RV trip, the most important thing is to be flexible. Obstacles inevitably arise, and having a positive attitude and being flexible will help you and your family roll with the challenges and enjoy your trip more. Planning your RV trip will help you make the most of your experience. You’ll be able to see and do the things you want while sticking to your budget and avoiding common pitfalls that can arise. Of course, some roadblocks inevitably come up with any RV trip, and staying flexible and planning ahead will allow you to still enjoy your adventure. Enjoy the read? There's more for you at RV on Call - join our Community! We maintain an RV discussion forum and a library of premium digital products. Members also get discounts on RV parts and supplies. Explore membership benefits and sign up today! You can also join our mailing list to receive future blog posts and service updates. Please note, all blog posts are subject to RV on Call's Terms of Service, Disclaimer, and Privacy Policies.